Tenants Service

At In House Letting agents in Swindon; we pride ourselves on both high-quality property and a high- quality property management service.  

Our tenants benefit from: 

  • Personalised Property Check-in service ensuring that you settle into the property as quickly as possible
  • 24 hour Emergency help line number for out of hours emergencies
  • Dedicated Property Supervisor for all your maintenance requirements during your stay
  • Deposit Refunds - we endeavour wherever possible to return deposits within 72 hours of your official check-out from the property, subject to any dilapidations

Find a property

The first step is to contact us to provide us with full details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly.

Viewings

Viewings will be arranged normally within office house unless by special arrangement.   You will always be accompanied by a member of staff, who can give advice and answer any questions you may have.

References

We use the services of an independent referencing company to obtain and evaluate referencing on our behalf.   It is necessary for you to fill in as much detail as possible on your referencing form to enable a quick and efficient evaluation to be produced. You can speak to the reference company directly while your application is being processed. Please note you are required to be over 18 and in full time employment.       

Rents

Rents are quoted per calendar monthly, and payable monthly in advance. The tenant is responsible for Council Tax, Water Rates, Gas, Electricity and Telephone. All rents are payable by bank standing order to our company bank account.

Deposit
A security deposit of one and a half month's rental must be paid, and will be held by us in a secure client account throughout the tenancy term. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the tenant use the deposit to cover rent or any other charges.

Tenancy Costs

A full outline of tenancy costs and requirements are outlined here.

Tenancies

An assured short hold tenancy is granted for a minimum term of 6 months.    

Extensions

Two months before the end of your fixed term contract you will be contacted to see if you require an extension of your tenancy for a further term.  The cost of a new tenancy agreement is £75.00 plus VAT.

We regret that we CANNOT assist DSS or Housing Benefit claimants. 

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